← Nuwell CoachingPrivacy Policy

Terms of Service

Last updated: 2026-06-03

1. Acceptance

By signing up for coaching with Nuwell Coaching ("Nuwell," "we," "us"), accessing the client portal at app.nuwellcoaching.com, or otherwise engaging our services, you ("you," "the client") agree to these Terms of Service. If you do not agree, do not use the Services.

Nuwell Coaching is operated by Jacob Yaroshuk as a sole practitioner. References to "the coach" in these terms mean Jacob Yaroshuk personally.

2. The services we provide

Nuwell provides personal coaching for physique development, bodybuilding, contest preparation, and related goals. Coaching may include:

  • Nutrition planning (macronutrient targets, meal structure, supplementation guidance)
  • Training program design (resistance training, cardio, mobility, recovery)
  • Lifestyle and biofeedback coaching (sleep, stress, daily check-ins)
  • Periodization and phase planning (offseason, prep, peak week, etc.)
  • Review and contextualization of bloodwork you choose to share
  • Where the client uses anabolic compounds, performance-enhancing drugs, hormone replacement, or other pharmaceutical agents: educational discussion of timing, dosing literature, harm-reduction practices, and lab-marker monitoring

Coaching is delivered via the client portal, email, and any other agreed channel.

3. What coaching is NOT — critical disclaimers

Read this section carefully. It defines the limits of what we offer and the responsibilities you accept.

3.1 Not medical advice

The coach is not a licensed medical doctor, registered dietitian, pharmacist, or any other licensed healthcare provider (unless explicitly stated and credentialed). Nothing the coach says — whether in person, by email, in the portal, or through the AI-generated briefings — constitutes medical advice, diagnosis, treatment, or prescription. All guidance is educational and based on general physique-coaching literature and the coach's experience.

You are solely responsible for your health. Before starting or modifying any training program, diet, supplementation regimen, or pharmaceutical protocol, consult a licensed medical professional in your jurisdiction who can evaluate you in person.

3.2 We do not supply, prescribe, sell, or arrange any pharmaceutical or controlled substance

The coach does not provide, supply, sell, source, prescribe, recommend a supplier for, or otherwise help you obtain any anabolic steroid, performance-enhancing drug, hormone, peptide, prescription medication, or controlled substance. Any decision to obtain or use such substances is entirely your own, made before and outside the coaching relationship.

If you choose to use such substances, the coach's role is limited to:

  • Educational discussion of how substances are described in published literature and coaching practice
  • Reviewing bloodwork you arrange yourself through a licensed provider
  • Helping you structure questions to ask your own physician

3.3 You are responsible for legality in your jurisdiction

The legal status of anabolic steroids, peptides, hormones, and other substances varies widely by country, state, and province. You alone are responsible for understanding and complying with the laws that apply to you. Sharing your protocol with the coach is not legal advice and does not authorize any unlawful activity. The coach assumes you have lawfully obtained anything you discuss.

3.4 No guarantee of results

Physique outcomes depend on genetics, adherence, sleep, stress, training history, nutrition, environment, and many factors outside any coach's control. The coach makes no representation, warranty, or guarantee about the physique you will achieve, your competition results, your strength gains, your bloodwork outcomes, or any other measurable result of coaching.

4. Client responsibilities

To get value from coaching and keep yourself safe, you agree to:

  1. Disclose your health history honestly. Tell the coach about pre-existing conditions, medications, allergies, prior surgeries, and any current or past use of substances that may affect coaching decisions. Omitting material information may invalidate any guidance.
  2. Maintain a relationship with a licensed physician and follow your physician's advice. Inform your physician about your training, diet, supplementation, and any substances you use.
  3. Run regular bloodwork at a frequency you and your physician agree on, and upload results to the portal so the coach can review them in context.
  4. Complete daily check-ins truthfully and on time. Coaching responses depend on accurate data.
  5. Comply with the laws of your jurisdiction regarding diet, supplementation, and any pharmaceutical agents you choose to use.
  6. Stop and seek medical attention if you experience anything that could be a serious health issue — chest pain, severe shortness of breath, fainting, signs of stroke, abdominal pain, suicidal thoughts, or anything else that warrants urgent care. Do not rely on the coach as a first responder.

5. Fees and payment — no refunds

Coaching fees, billing cadence, and accepted payment methods are set out separately in the coaching agreement or invoice. By accepting these terms, you agree to pay the fees as invoiced.

All fees are non-refundable. Once a payment is made — whether for a single block, a monthly cycle, a full prep, or any other coaching period — that amount will not be refunded under any circumstances, including but not limited to:

  • You decide to stop coaching mid-period for any reason
  • You disagree with coaching guidance or outcomes
  • You fail to follow the protocols and don't see results
  • You are unable to train due to injury, illness, life events, or any other interruption
  • Coaching is terminated by either party

The only exception is where a refund is required by applicable consumer-protection law of your jurisdiction, in which case the refund will be limited to the minimum the law requires.

If you stop coaching early, you may resume coaching later by paying for a new period; prior payments do not carry forward as credit unless the coach explicitly agrees in writing.

6. Account, access, and confidentiality

You are responsible for keeping your portal login secure. The portal uses email magic links — anyone with access to your inbox can log in as you. Don't share login links.

Your data inside the portal is confidential. The coach will not share it with anyone outside Nuwell except:

  • With your explicit consent
  • To the third-party processors listed in the Privacy Policy, who handle infrastructure on our behalf
  • If required by valid legal process or to protect against imminent serious harm

See the Privacy Policy for the full data-handling story.

7. Termination

Either party may end the coaching relationship at any time, with or without cause:

  • You can cancel by emailing jacobyaroshukofficial@gmail.com. Cancellation is effective at the end of your current billing period unless otherwise agreed.
  • The coach may decline to continue with you if, in his sole judgment, the relationship has broken down, you have been dishonest in disclosure, your behavior is hostile or abusive, you appear to be at imminent risk of harm that exceeds his capacity to safely coach, or for any other reason. The coach will give reasonable notice. Prepaid fees are not refunded (see Section 5).

After termination, the data-retention rules in the Privacy Policy apply.

8. Intellectual property

Coaching plans, templates, written guidance, briefings, and other materials the coach produces for you remain the coach's intellectual property. You may use them for your own training and not redistribute, sell, publish, or otherwise share them outside your own use.

Your own check-in data, photos, bloodwork, and personal information belong to you.

The Nuwell name, logo, brand, and portal software are the coach's property. You receive no license to them other than what's necessary to use the Services as a client.

9. Limitation of liability

To the maximum extent permitted by law:

  • The Services and all coaching guidance are provided "as is," without any warranty of any kind, express or implied — no warranty of fitness for purpose, merchantability, accuracy, or non-infringement.
  • The coach is not liable for any injury, illness, death, financial loss, legal consequence, or other harm arising from your use of the Services, your following or not following coaching guidance, your use of any substance discussed, your training, your nutrition choices, or any decision you make.
  • In no event will the coach's total liability to you exceed the total fees you paid in the twelve (12) months preceding the event giving rise to the claim.
  • The coach is not liable for any indirect, incidental, special, consequential, or punitive damages.

Some jurisdictions do not allow certain limitations of liability. To the extent any limitation here is not enforceable in your jurisdiction, the other limitations remain in effect.

10. Indemnification

You agree to indemnify and hold the coach harmless from any claim, liability, damage, or expense (including reasonable legal fees) arising out of:

  • Your violation of these Terms or the Privacy Policy
  • Your violation of any law in your jurisdiction, including any law concerning substances you use
  • Any third-party claim related to your training, diet, or substance use
  • Your dishonest disclosure of material health information

11. Governing law and dispute resolution

These Terms and any dispute arising out of or related to them or to the coaching relationship are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in BC, without regard to conflict-of-law principles.

This applies regardless of where you, the client, are located. By accepting these Terms, clients living outside British Columbia — including clients in other Canadian provinces, the United States, or internationally — expressly agree that BC law governs and that BC courts have jurisdiction. You acknowledge that bringing a claim against the coach in your home jurisdiction may require travel and may not produce the result you'd get in your local courts.

Before any legal action, you and the coach agree to attempt good-faith resolution by direct discussion for at least thirty (30) days. If unresolved, disputes shall be brought exclusively in the courts of British Columbia, Canada (sitting in Vancouver or Victoria as appropriate), and you consent to the personal jurisdiction of those courts.

The only exception is where the consumer-protection law of your home jurisdiction is mandatory and cannot be displaced by these Terms — in that limited case, the protections of your local law apply alongside, but do not replace, the rest of these Terms.

12. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top tells you when. Material changes will be communicated to active clients by email at least fourteen (14) days before they take effect. Continued use of the Services after the effective date constitutes acceptance.

13. Severability

If any provision of these Terms is held unenforceable, the remaining provisions stay in effect.

14. Entire agreement

These Terms, together with the Privacy Policy and any signed coaching agreement, are the entire agreement between you and Nuwell Coaching. They supersede any prior oral or written agreements on the same subject.

15. Contact

Jacob Yaroshuk — Nuwell Coaching Email: jacobyaroshukofficial@gmail.com Site: nuwellcoaching.com

Acknowledgement

By signing your coaching agreement, completing the intake assessment, or using the portal, you confirm that you have read, understood, and agreed to:

  1. This Terms of Service document
  2. The Privacy Policy
  3. The "What coaching is NOT" disclaimers in Section 3, especially:
    • Coaching is not medical advice
    • The coach does not supply or arrange any pharmaceutical or controlled substance
    • You are solely responsible for legality in your jurisdiction
    • There are no guaranteed outcomes
  4. Your responsibilities as a client (Section 4)